Business and leisure travelers frequently check reviews, amenities, and location prior to booking a hotel. However, most hotel guests neglect to research security measures prior to their stay. These tools are not typically highlighted on a hotel website or at check-in, both to keep such information out of potential criminal hands and to avoid alarming guests. Hotel owners want to put their guests at ease and a lengthy list of safety and security features may cause concern. As such, property owners and managers undertake the enormous responsibility of overseeing the safety and security of all guests and visitors to their hotel.
Hotel guests have a right to feel safe and secure on property and it is the responsibility of the hotel owner and management to protect all those enjoying the property from any foreseeable harm. Allied Universal, a hotel security service provider, urges hoteliers to implement the following security solutions:
Maintain Security Minded Customer Service
Front desk staff and valets are trained to embody a customer first, customer service model. While maintaining friendly, responsive interactions with customers is crucial, it is also important to vigilantly follow all security protocols.
Key Card Access Review
With a few pieces of hardware and minor programming, it is possible for a criminal to gain undetectable entree to millions of key card protected hotel rooms….Hoteliers should remind all guests of the security safeguards they offer and remind guests to use their lock bars and chains and dead bolts when retiring for the evening. Room safes or securing valuables at the front desk should also be recommended if available.



Georgia State University urges students to practice caution while entering and exiting vehicles in parking lots and parking garages. Parking lot patrons are particularly vulnerable while texting or otherwise distracted, while carrying a cumbersome load of books or shopping bags, and while navigating a dark or isolated parking lot alone.
Store and mall patrons often return to their vehicles while balancing shopping bags in one hand and a phone in the other, making themselves vulnerable targets.